Store Policy

Store Policy

Welcome to Sun Kissed Shades, operated by SUNKISSED BY CHRISSY LLC. Please review the following store policies carefully before placing your order.

🚚Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a shipping confirmation with tracking information once your order has shipped.

  • USA: Free shipping, typically delivered within 7 days.
  • Europe: Free shipping, typically delivered within 15 days.
  • Other International Destinations: Shipping rates and times may vary. Import duties and taxes may apply.

🔄Return & Exchange Policy

We want you to love your shades! If you’re not fully satisfied, you may return unused items within 14 days of delivery. Items must be in original packaging and in unused condition.

To start a return, please email us at furry-sunkissedshades@outlook.com. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Order Cancellations

If you need to cancel your order, please contact us within 12 hours of purchase. After the order is processed or shipped, we are unable to cancel it.

⚠️Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 3 days of delivery with photos and your order number. We will arrange for a replacement or refund as needed.

🔒Privacy Policy

We respect your privacy. Your personal information will only be used to fulfill your order and communicate with you. We do not share your data with third parties without your consent.

📞Contact Us

If you have any questions about our store policies, feel free to reach out to us:

📍 Address: 10281 SW 44TH ST, MIAMI, FL 33165
📧 Email: furry-sunkissedshades@outlook.com
☎️ Phone: +1 406-952-9141