Help Center

Help Center

Welcome to the Sun Kissed Shades Help Center — we're here to assist you with all your questions and concerns. Below you’ll find answers to common topics regarding orders, shipping, returns, and more.

🛒Ordering & Payments

Q: How do I place an order?
A: Simply select your favorite sunglasses, add them to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details.

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, and more.

🚚Shipping

Q: How long does shipping take?
A: USA orders usually arrive within 7 business days. Europe takes up to 15 business days. International times vary by location.

Q: Do you ship internationally?
A: Yes, we offer worldwide shipping. Rates and times depend on your location.

↩️Returns & Exchanges

Q: Can I return or exchange my sunglasses?
A: Yes! We offer a 14-day return policy for unused items in their original packaging. Please contact us before returning any items.

Q: How long do refunds take?
A: Once your return is received and approved, refunds are processed within 5–10 business days back to your original payment method.

🕶️Products & Sizing

Q: How do I know if the sunglasses will fit me?
A: Our product pages include measurements and fit information. If you're unsure, feel free to email us and we'll help you choose the right pair.

Q: Are your lenses UV-protected?
A: Absolutely! All our sunglasses offer full UV400 protection, shielding your eyes from harmful UVA and UVB rays.

📞Contact Us

If you can't find the answer you're looking for, we’re here to help. Reach out to us using the details below:

📧 Email: furry-sunkissedshades@outlook.com
☎️ Phone: +1 406-952-9141
📍 Address: 10281 SW 44TH ST, MIAMI, FL 33165

Thank you for choosing Sun Kissed Shades — where fashion meets function under the sun. ☀️🕶️