Frequently Asked Questions

Welcome to the Sun Kissed Shades FAQ page. If you can't find the answer you're looking for below, feel free to contact us directly — we're always happy to help!

🛍️Ordering

Q: How do I place an order?
A: Browse our collection, choose your favorite pair of sunglasses, add them to your cart, and proceed to checkout. It’s that simple!

Q: Can I change or cancel my order?
A: You can request changes or cancellations within 12 hours of placing your order. After that, the order is already in processing and cannot be modified.

🚚Shipping

Q: Do you offer free shipping?
A: Yes! We offer free shipping within the USA and most European countries.

Q: How long will it take to receive my order?
A: Orders to the USA usually arrive within 7 business days, and orders to Europe typically arrive within 15 business days.

↩️Returns & Exchanges

Q: What is your return policy?
A: We offer a 14-day return policy for unused products in original packaging. Please contact us to start the return process.

Q: Can I exchange my sunglasses for another style?
A: Yes, you may exchange your item within 14 days of delivery. Contact us to check availability and arrange the exchange.

🕶️Product Information

Q: Are your sunglasses UV protected?
A: Absolutely! All our sunglasses feature UV400 lenses that block 100% of UVA and UVB rays.

Q: How do I clean and care for my sunglasses?
A: Use the included microfiber cloth and lens-safe cleaning solution. Avoid placing lenses face-down or exposing them to extreme heat.

💳Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and other secure payment methods.

📞Still Need Help?

If your question wasn’t answered above, don’t worry — we’re always here to help!

📧 Email: furry-sunkissedshades@outlook.com
☎️ Phone: +1 406-952-9141
📍 Address: 10281 SW 44TH ST, MIAMI, FL 33165

Thank you for shopping with Sun Kissed Shades — where fashion meets protection under the sun. ☀️🕶️